Global News, Brian Hill
Residents of rural Ontario are outraged by ever-increasing hydro bills and the constant threat of disconnection. Facing an unresponsive utility provider, Hydro One customers from across the province are speaking out.
In the past three days alone, Global News has received more than 400 emails and messages from concerned Ontarians frustrated by the lack of government transparency and the apparent disregard with which industry regulators treat their concerns.
In their own words, read how the hopes and dreams of some rural Ontarians have become complete hydro nightmares.
Lindsay Ambeault, Sault Saint-Marie, Ont.
My husband and I have four children. One with autism. We have had to learn to eat only using $200 a month. Two of our children are in diapers – imagine the cost. We get the disconnection notice EVERY month and are behind approximately $1,000. I feel as though we work just to pay PUC. It is ridiculous!
Matt Grassie, Peterborough, Ont.
I live just outside the city of Peterborough Ont., and I am impacted greatly by the cost of hydro.
My bills are OVER $600 a month, but I have seen bills in recent years over $1,000 a month. I have suffered disconnections in the past, the worst one being on Remembrance Day while I was at the Remembrance Day Service paying my respects (I am a Canadian Forces Veteran). Even with the banks closed, I managed to get them their money. They took two days to reconnect me. We are on electric heat, and our water pipes nearly froze because of sub-zero temperatures. Read more